This Privacy Policy explains how we collect, use, store and share your information when you interact with our website. At Conde Travel, we are committed to protecting your privacy and ensuring the security of your personal data. In addition, we provide you with information about your rights in relation to your personal data and how you can exercise them, all in compliance with international privacy regulations, such as the GDPR (General Data Protection Regulation) and the CCPA (California Consumer Privacy Act).

1. Who are we?

Our website address is: https://conde.travel. At Conde Travel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data and how you can exercise your rights over it.

Contact details:
If you have any questions about this policy or the way we handle your personal data, you can contact us by email at: info@conde.travel.

2. Information we collect

We collect personal data when you interact with our website, such as when you leave a comment, make a booking or register to receive updates from us. The types of data we may collect include:

Identification data: Name, e-mail, telephone number.
Usage data: Information about how you use our website, including your IP address, the type of device you use, and the browsers you use.
Cookies: We use cookies to improve the user experience, analyse web traffic, and personalise content. You can set your browser to refuse cookies, but some parts of the website may not function properly if you do so.
Cookies: For more information about the use of cookies on this site, please see our Cookie Policy.

3. Why do we collect your data?

We use the information we collect for the following purposes:

Improve your experience: Provide a personalised experience, such as recommendations based on your interests.
Process your bookings: Manage your tour requests, bookings and payments.
Communicating with you: To inform you about our offers, promotions, or updates related to the services you have requested or shown interest in.
Complying with the law: To comply with our legal obligations, such as handling payments or resolving disputes.

4. Use of Cookies

This site uses cookies to improve your experience and personalise content. Some cookies are necessary for the operation of the site, while others allow us to analyse site usage and provide you with relevant content. Cookies may be from third parties such as Google Analytics, Facebook, or Twitter.

If you leave a comment, we may store your name, email and website in cookies so that you don't have to fill in those fields again in future comments. Cookies remain active for one year.

5. User rights

In accordance with data protection laws such as the GDPR (the EU General Data Protection Regulation) and the CCPA (California Consumer Privacy Act), you have the following rights over your personal data:

Access: You can request access to the personal data we hold about you.
Rectificación: You can correct any incorrect or incomplete personal data.
Elimination: You may request that we delete your personal data, subject to certain legal conditions.
Portability: You can request a copy of your data in a structured, machine-readable format.
Opposition to processing: You can object to the processing of your data in certain circumstances.
Withdraw consent: Where you have given your consent to the processing of your data, you may revoke this consent at any time.

6. With whom do we share your data?

We do not share your personal data with third parties, except in the following cases:

Service providers: We may share your data with external service providers who help us to manage bookings or make payments (e.g. payment processors, newsletter companies).
Legal compliance: We may share your information when necessary to comply with the law, respond to court requests, or protect our rights and property.
Third-party suppliers: We sometimes use platforms such as Gravatar or web analytics services (Google Analytics) to improve our services. These third parties may also collect data, which will be subject to their own privacy policies.

7. Data retention

We will retain your personal data for as long as necessary to fulfil the purposes described in this policy, or until you exercise your right to delete it. In the case of comments, data will be retained indefinitely to facilitate moderation of new comments and interaction with content.

8. Data security

We take reasonable steps to protect your personal data from unauthorised access, alteration or destruction. However, please note that no data transmission over the Internet is completely secure, so we cannot guarantee absolute security.

9. Updates to our Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our data collection practices, technology or legal regulations. Any changes will be posted on this page and, where appropriate, we will notify you by email.

Last update: 19/10/2023

10. Links to other sites

Our site may contain links to third party websites. We are not responsible for the privacy practices or the content of those sites. We recommend that you review the privacy policies of any linked website.